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Terms & Conditions

Welcome to Europe Logistics Management. By using our website or any of our services, you agree to the terms outlined below. Please read them carefully — using our platform or working with us means you accept these conditions in full. If you disagree, we kindly ask that you refrain from using our services.

1. Scope of Agreement

These terms govern all interactions between Europe Logistics Management and our clients. They apply to everything from visiting our site to using our logistics, freight, or supply chain services. By continuing to engage with us, you enter a legally binding agreement.

2. What We Offer

We provide integrated global logistics services — including shipping by air, sea, road, and rail — as well as customs handling, warehousing, and distribution. Availability of certain services depends on current conditions, transport routes, and legal regulations.

3. Responsible Use of the Site

You agree not to engage in harmful behavior on our website — such as attempting unauthorized access, extracting data without consent, or using our content unlawfully. The information on our site is provided "as is" and may change at any time.

4. Quotes and Pricing

All rates are estimates based on market factors like fuel prices and current tariffs. Final costs may differ depending on shipment size, location, and any added services. We reserve the right to revise prices without prior notice.

5. Liability Disclaimer

While we strive for flawless service, Europe Logistics Management is not responsible for delays or losses caused by external factors — such as customs holdups, strikes, weather, or incorrect information from the client.

6. Insurance Coverage

We advise customers to insure valuable or sensitive cargo. Basic liability is often included, but full-value protection is only available upon request and may require additional fees.

7. Customs and Regulations

Clients are responsible for ensuring that shipments meet all legal and regulatory standards. Incomplete documents, restricted goods, or compliance violations that result in penalties are the client's responsibility.

8. Payments

All invoices must be settled according to the timelines provided in your quote or service agreement. Late payments may result in service suspension or legal action. We may also hold cargo until full payment is received.

9. Cancellations and Refund Policy

Cancellation requests must be submitted in writing. Depending on the timing and nature of the cancellation, fees may apply. If a refund is due, it will be processed within 14 business days.

10. Ownership of Content

All materials on this website — including text, design, branding, and media — are the intellectual property of Europe Logistics Management and may not be used without prior written consent.

11. Legal Jurisdiction

These terms are governed by the laws of the country where Europe Logistics Management is based. Any disputes will be handled in accordance with local legal procedures.

12. Changes to Terms

We may update these terms at any time. Continued use of our site or services after changes means you accept the new version. We recommend checking this page periodically for updates.

13. Contact Information

Questions or concerns? Reach out to us at:
Email: info@elm-logistics.com
Phone: +44 7847 187062
Address:54 Hagley Road, Birmingham B16 8PE, united kingdom